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Insurance

Modernize Your Repair Network with ServiceUp

Empower your claims team and policyholders with complete control and oversight of the repair process.

Trusted by carriers. Love by policyholders. Upgrade your repair network to ServiceUp's DRX today.
Trusted by 
Hundreds
 of Companies

The ServiceUp Difference

Comprehensive Cost Control
Gain insights into the repair process and unlock unparalleled savings with full control over repair costs.
Increase CSAT for Policyholders
Elevate policyholder satisfaction to new heights and boost your CSAT scores by providing a hassle-free repair process.
Decrease Supplement Percentage
Minimize supplement percentages and maximize your bottom line with our tech driven appraisal solution.
Decrease Claims Costs
Speed up repair turnaround time and reduce advanced charges, rental fees and out of pocket costs.

Experience the power ⚡ of ServiceUp’s modern repair management platform

30%
Decrease in resolution time
32%
Lower repair cost
25%
Increase in customer satisfaction
22%
Decrease in supplement percentage
case study

How Voyager Streamlined

Vehicle Repairs with ServiceUp Connect

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Before ServiceUp, managing our collision repairs was a lengthy and complex process. The insights into our shop network and the ability to track everything in one place have been game-changers for us. We’ve seen faster repairs, reduced costs, and have peace of mind knowing everything is being managed effectively.
Bennet Harris
Director of National Fleet Operations, Voyager
case study

How Clearcover Reduced Cycle Time by 31% Using ServiceUp’s Repair Platform

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ServiceUp has overhauled our repair management process. Their tech-forward approach has reduced our cycle times and supplement percentages, getting cars back to customers quickly, improving CSAT scores, and helping our bottom line. We're thrilled with the results and look forward to continuing this partnership as we expand our customer base.
Aaron Wheaton
Clearcover Chief Claims and Customer Service Officer
case study

How Kyte Increased Operational Efficiency with ServiceUp’s Digital Repair Platform

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ServiceUp has dramatically changed how we handle our fleet repairs. Their turnaround times are just half of what we were getting from our previous vendors and their customer service is top-notch. They are unbelievably responsive and always get the job done!
Nolan Fawthrop
Manager, Business Operations & Strategy
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How it Works

In just a few clicks, you can get vehicles repaired and back in service. Experience the convenience of seamless, efficient repairs with ServiceUp.
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FNOL Documentation

Claim damages can be reported directly through our App. Once photos are submitted a new claim is created which will streamline the FNOL and repair process.

Appraisal

Our internal staff of highly qualified appraisers creates an estimate based on the damages reported. Adjuster receives a notification when the appraisal is ready for review. This can be set up via a dashboard, or email, or both. A detailed PDF showing the various line items is available.

Schedule Pickup

Once the appraisal is approved, the policyholder will schedule a time and location for vehicle pickup. This option is also available for the adjuster to assign for pick up to move to our shops to start immediate repairs after a loss.

Speedy Shop Selection

Adjusters can share local repair shops in the network or ServiceUp 360, our fully managed repair service. If using ServiceUp 360, vehicles are assigned to a shop based on a real-time analysis of requisite expertise and capacity to ensure the shortest repair turnaround time.

Tear Down/Supplements

After the tear down process, a supplement may be added to the estimate. The adjuster will receive email notifications requesting a review of the adjusted estimate. Once approved, the repair begins.

Vehicle Dropoff

Once the repair is completed, ServiceUp will deliver the vehicle back to the designated location. Policy holder will be notified when the vehicle is on its way and when drop off is complete.

How it Works

In just a few clicks, you can get vehicles repaired and back in service. Experience the convenience of seamless, efficient repairs with ServiceUp.
Phone screen

FNOL Documentation

Claim damages can be reported directly through our App. Once photos are submitted a new claim is created which will streamline the FNOL and repair process.

Appraisal

Our internal staff of highly qualified appraisers creates an estimate based on the damages reported. Adjuster receives a notification when the appraisal is ready for review. This can be set up via a dashboard, or email, or both. A detailed PDF showing the various line items is available.

Schedule Pickup

Once the appraisal is approved, the policyholder will schedule a time and location for vehicle pickup. This option is also available for the adjuster to assign for pick up to move to our shops to start immediate repairs after a loss.

Speedy Shop Selection

Adjusters can share local repair shops in the network or ServiceUp 360, our fully managed repair service. If using ServiceUp 360, vehicles are assigned to a shop based on a real-time analysis of requisite expertise and capacity to ensure the shortest repair turnaround time.

Tear Down/Supplements

After the tear down process, a supplement may be added to the estimate. The adjuster will receive email notifications requesting a review of the adjusted estimate. Once approved, the repair begins.

Vehicle Dropoff

Once the repair is completed, ServiceUp will deliver the vehicle back to the designated location. Policy holder will be notified when the vehicle is on its way and when drop off is complete.

customer testimonials

Hear what current ServiceUp customers have to say about their repair experience.
Before ServiceUp, managing our collision repairs was a lengthy and complex process. The insights into our shop network and the ability to track everything in one place have been game-changers for us. We’ve seen faster repairs, reduced costs, and have peace of mind knowing everything is being managed effectively.”
Industry: Fleets
Industry: General
Bennett Harris
Director of National Fleet Operations, Voyager
We were facing significant challenges in managing our rental fleet repairs, with slow cycle times and escalating overhead costs. ServiceUp came to our rescue, transforming our repair process with speed, efficiency, and cost savings. We’re incredibly happy with their platform and are looking forward to using them across the country.
Industry: Fleets
Industry: General
Richard Pickle
Operations Manager
ServiceUp has overhauled our repair management process. Their tech-forward approach has reduced our cycle times and supplement percentages, getting cars back to customers quickly, improving CSAT scores, and helping our bottom line. We're thrilled with the results and look forward to continuing this partnership as we expand our customer base.
Industry: Insurance
Industry: General
Aaron Wheaton
Clearcover Chief Claims and Customer Service Officer
Before ServiceUp, managing our collision repairs was a lengthy and complex process. The insights into our shop network and the ability to track everything in one place have been game-changers for us. We’ve seen faster repairs, reduced costs, and have peace of mind knowing everything is being managed effectively.”
Industry: Fleets
Industry: General
Bennett Harris
Director of National Fleet Operations, Voyager
We were facing significant challenges in managing our rental fleet repairs, with slow cycle times and escalating overhead costs. ServiceUp came to our rescue, transforming our repair process with speed, efficiency, and cost savings. We’re incredibly happy with their platform and are looking forward to using them across the country.
Industry: Fleets
Industry: General
Richard Pickle
Operations Manager
ServiceUp has overhauled our repair management process. Their tech-forward approach has reduced our cycle times and supplement percentages, getting cars back to customers quickly, improving CSAT scores, and helping our bottom line. We're thrilled with the results and look forward to continuing this partnership as we expand our customer base.
Industry: Insurance
Industry: General
Aaron Wheaton
Clearcover Chief Claims and Customer Service Officer
I finally was able to get complete insight into my entire fleet's repair process with ServiceUp. They make it easy to manage my repairs across my 12 regions.
Industry: Fleets
Industry: General
Cody Fisher
Operations Manager
Before Serviceup, I would take hours out of my workday, or take one of my staff out of rotation to handle van repair for me. ServiceUp now saves my business hours, sometimes days of productivity with every repair.
Industry: Fleets
Industry: General
Craig Radley
Fleet Manager
ServiceUp has dramatically changed how we handle our fleet repairs. Their turnaround times are just half of what we were getting from our previous vendors and their customer service is top-notch. They are unbelievably responsive and always get the job done!
Industry: Fleets
Industry: General
Nolan Fawthrop
Manager, Operations & Strategy
Before ServiceUp, managing our collision repairs was a lengthy and complex process. The insights into our shop network and the ability to track everything in one place have been game-changers for us. We’ve seen faster repairs, reduced costs, and have peace of mind knowing everything is being managed effectively.”
Industry: Fleets
Industry: General
Bennett Harris
Director of National Fleet Operations, Voyager
Our policyholders love using ServiceUp as a repair solution. Claims are closed much faster as well!
Industry: Insurance
Industry: General
Alina Scholes
Claims Manager
We were facing significant challenges in managing our rental fleet repairs, with slow cycle times and escalating overhead costs. ServiceUp came to our rescue, transforming our repair process with speed, efficiency, and cost savings. We’re incredibly happy with their platform and are looking forward to using them across the country.
Industry: Fleets
Industry: General
Richard Pickle
Operations Manager
ServiceUp has overhauled our repair management process. Their tech-forward approach has reduced our cycle times and supplement percentages, getting cars back to customers quickly, improving CSAT scores, and helping our bottom line. We're thrilled with the results and look forward to continuing this partnership as we expand our customer base.
Industry: Insurance
Industry: General
Aaron Wheaton
Clearcover Chief Claims and Customer Service Officer
I finally was able to get complete insight into my entire fleet's repair process with ServiceUp. They make it easy to manage my repairs across my 12 regions.
Industry: Fleets
Industry: General
Cody Fisher
Operations Manager
Before Serviceup, I would take hours out of my workday, or take one of my staff out of rotation to handle van repair for me. ServiceUp now saves my business hours, sometimes days of productivity with every repair.
Industry: Fleets
Industry: General
Craig Radley
Fleet Manager
ServiceUp has dramatically changed how we handle our fleet repairs. Their turnaround times are just half of what we were getting from our previous vendors and their customer service is top-notch. They are unbelievably responsive and always get the job done!
Industry: Fleets
Industry: General
Nolan Fawthrop
Manager, Operations & Strategy
Our policyholders love using ServiceUp as a repair solution. Claims are closed much faster as well!
Industry: Insurance
Industry: General
Alina Scholes
Claims Manager
I finally was able to get complete insight into my entire fleet's repair process with ServiceUp. They make it easy to manage my repairs across my 12 regions.
Industry: Fleets
Industry: General
Cody Fisher
Operations Manager
Before Serviceup, I would take hours out of my workday, or take one of my staff out of rotation to handle van repair for me. ServiceUp now saves my business hours, sometimes days of productivity with every repair.
Industry: Fleets
Industry: General
Craig Radley
Fleet Manager
ServiceUp has dramatically changed how we handle our fleet repairs. Their turnaround times are just half of what we were getting from our previous vendors and their customer service is top-notch. They are unbelievably responsive and always get the job done!
Industry: Fleets
Industry: General
Nolan Fawthrop
Manager, Operations & Strategy
Our policyholders love using ServiceUp as a repair solution. Claims are closed much faster as well!
Industry: Insurance
Industry: General
Alina Scholes
Claims Manager

Explore

our blog for industry insights, company news, and automotive tips

Discover how ServiceUp can

streamline

your vehicle repair operations.

FAQ’s

Dive into frequently asked questions or contact us to learn more!
What is ServiceUp for Insurance?
ServiceUp for Insurance is a specialized service that facilitates seamless and efficient vehicle repair solutions for policyholders. Our platform connects insurance companies with a network of trusted repair shops, streamlining the claims and repair process to ensure quick and hassle-free resolution for policyholders.
How does ServiceUp help my insurance company?
ServiceUp offers several benefits to insurance companies. By leveraging our platform, insurers can enhance customer satisfaction through prompt and transparent repair processes. The streamlined communication and real-time updates reduce claim resolution times, improve efficiency, and provide insurers with better control and visibility into the entire repair journey. Ultimately, ServiceUp contributes to a positive repair experience, fostering trust and loyalty.