Clearcover is a next-generation insurance company that provides customers with market-leading technology solutions needed to confidently make smart decisions at every step. By using advanced technology and an advantaged cost structure, the company aims to deliver an affordable and convenient customer experience with superior value. In its efforts to provide an innovative, hassle-free experience,  Clearcover faced some challenges enhancing and optimizing its repair process, prompting a partnership with ServiceUp.

Their Challenges

Clearcover's primary challenge with its repair operation was the need to ensure a strong connection between consumers, adjusters, and repairers. As the company  grew, they faced new hurdles including:

- Maintaining streamlined and consistent communication and repair processes across parties

- Lowering standard cycle times

- Providing additional resources to curate and manage a repair network

These areas of opportunity brought Clearcover and ServiceUp together to seek solutions for operational efficiency improvements.

ServiceUp’s Solution

In response to Clearcover's challenges, ServiceUp implemented a comprehensive solution that transformed Clearcover’s repair management process, making getting repairs as easy as managing a policy for insureds and claimants.

Read more how together, we’re redefining the future of insurance and auto repair.

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