We started in a garage with one goal: fix what was broken in auto repair. Four years later, that mission has driven us to #77 on the 2025 Inc. 5000 list, making ServiceUp one of the fastest-growing private companies in the U.S.

Over the past three years, that mission has fueled 4,057% revenue growth and earned us a spot in the top 100 on the 2025 Inc. 5000 list. We never set out to fit in. We set out to reinvent an industry. Our journey began with whiteboards surrounded by coffee mugs, sticky notes, and a big idea: make vehicle repair work for fleets and insurers, not against them.

Fast forward through many sleepless nights and countless cups of coffee, and we have closed a $55 million Series B, expanded nationwide, and built a platform that keeps vehicles moving, downtime low, and budgets in check.

Our Journey from Garage Startup to Industry Leader

The industry had a problem. Fleets were stuck with long repair times, insurers faced inflated costs, and both were constantly chasing for updates. We made it our responsibility to fix it. As our north star says, we aimed to “leave it better than we found it.”

“We took the initiative to make traditional car repair an automated process, where fleet management is not followed by downtime, frustration, and guesswork.” – Brett Carlson

By automating repairs, connecting fleets and insurers with our vetted network, and providing complete visibility from start to finish, we have eliminated the chaos of phone tag and surprise invoices. Every shop we onboard, every feature we release, and every customer we serve is focused on one thing: removing friction and putting control back in the hands of the people managing fleets and claims.

This growth is not just our accomplishment. It proves that ServiceUp is staying true to its mission of changing how things are done for our customers and the industry. Less downtime means more vehicles on the road, lower costs, and smoother operations for fleets nationwide. Our success is a direct reflection of our customers’ success.

The Mindset that Got Us Here

“Leave everything better than we found it.”

It might be a simple phrase, but it is our DNA. Growth is not just about revenue or recognition. It is about the way you get there. For us, that means being bold, selfless, accountable, and leaving our egos at the door. We strive to do better every single time, from the way we design workflows to how we handle a single repair ticket.

That mindset started in our early garage days, fueled by fresh coffee, sketching workflows on whiteboards, and managing repairs with nothing but determination and a handful of tools.

A Thank You to Our Customers and Team

Today we celebrate our customers. You entrusted us with your vehicles and your time, and that trust has shaped both our platform and our vision. Your support has fueled every milestone we have reached.

We also celebrate our team. This achievement is the result of your grit, creativity, and unwavering commitment to excellence. Be proud of it. Embrace it.

Ranking 77th as the fastest-growing private company is not the destination. It is the green light for everything that comes next and the fuel that keeps us moving forward.