ServiceUp came in at #77 on the 2025 Inc. 5000 list, putting us inside the top 100 fastest-growing private companies in the U.S. on the strength of 4,057% revenue growth over three years.

Four years ago this was a garage, a whiteboard, and one goal: fix what was broken in auto repair. Since then we've closed a $55 million Series B, expanded nationwide, and built a platform that keeps vehicles moving and budgets intact.

What we set out to fix

The problem was never that shops do bad work. It was that nobody owned the space between the vehicle going down and the shop getting paid. Repairs sat because an authorization was waiting on a callback. Estimates were approved because checking every line item against pricing and warranty terms took longer than anyone had. Fleet managers spent their week asking for status updates that should have arrived on their own.

"We took the initiative to make traditional car repair an automated process, where fleet management is not followed by downtime, frustration, and guesswork."

Brett Carlson, CEO and co-founder

So we automated that middle. Repairs route to a vetted shop against the fleet's own profile and preferences. Estimates get audited before approval instead of after the invoice. Status flows to the people who need it without anyone asking. The result a customer feels is narrow and specific: fewer days per repair, fewer line items they should never have paid for, and fewer hours spent on the phone.

What the platform covers now

Nationwide means something specific. Repairs come in from an FMS (fleet management system) or FMC (fleet management company), from a fleet manager, from a driver with a QR code or a text with a VIN (vehicle identification number), from a mobile vendor, or from a telematics alert. They cover light duty through Class 4-8, plus RV and rental fleets. Collision, mechanical, and routine maintenance all move through the same process, which is the part most fleets do not have today.

The shop network behind that is not a fixed directory. It syncs with each fleet's profile and shop preferences, so a customer can bring its own shops, use ours, or run both, and the routing shifts as performance data comes in.

The standard we hold

"Leave everything better than we found it."

It's a short phrase doing a lot of work. Growth counts for less than how you get there. For us that means being bold, selfless, accountable, and leaving egos at the door, from the way a workflow is designed down to how a single repair ticket gets handled.

Thank you

To our customers: you handed us your vehicles and your time, and that trust shaped both the platform and the plan. To the team: this is your grit and your judgment, and you should be proud of it.

Ranking 77th is a marker, not a destination. ServiceUp returned to the Inc. 5000 in 2026 at #90, a second straight top-100 finish.

ServiceUp is the agentic repair platform for modern fleets. You bring the system of record; we bring the system of repair. See what that covers at serviceup.com/fleets.