Fleet Repairs on Autopilot
Less downtime, lower repair costs, and nothing to chase. ServiceUp keeps every repair moving from intake to payment.
Trusted by Companies of All Sizes
The ServiceUp Platform
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Unified Repair Workflow
Every handoff, update, and follow-up is handled by agents that integrate directly into your existing systems, freeing your team from constant chasing.
Shop Network & Smart Routing
We sync with your fleet profile and shop preferences to build the network, across ours, yours, or both. Every repair is routed to the right shop automatically.
Automated Estimate Review & Approval
Every estimate is audited against your pricing, warranty, and maintenance policies. Overcharges get flagged. Valid repairs get approved in seconds.
Real-Time Repair Intelligence
Every repair is monitored by agents 24/7, resolving slipping cycle times, cost spikes, and missed SLAs before they cost you time, money, or a vehicle stuck out of service.
Every Asset in Your Fleet
Light Duty
Sedans, SUVs, vans, and pickups
Medium Duty
Box trucks, flatbeds, utility vehicles
Heavy Duty
Semis, tractor-trailers, heavy equipment
The math, per month
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Downtime recovered
Faster cycle times mean fewer days in the bay. At $200/day per vehicle out of service, cutting even half a day per repair across a 250-vehicle fleet recovers thousands before the month closes.
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Repair costs reduced
Agents review every estimate against your policies before approval. Overbilling, duplicate line items, and out-of-policy work get flagged automatically - before you've already paid.
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Admin overhead cut
Approvals, shop communications, and status follow-ups run through agents. The coordination work your team does by hand today stops happening by hand.
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Estimate leakage stopped
Vendors price differently when every estimate gets reviewed. Anomalies surface before billing, not after -- and vendor behavior improves over time once they know.
~3.5x
Return on investment with ServiceUp
Agents take action up to your defined thresholds. Anything above that escalates to your queue.
You're Always in Control
You run.
Agents observe.
Agents surface recommendations. Your team reviews and approves every action.
Agents propose.
You approve.
Agents take action up to your defined thresholds. Anything above that escalates to your queue.
Agents run.
You observe.
Agents operate end-to-end against your policies. Your team steps in only on true exceptions.
Testimonials
30%
Decrease in cycle time
32%
Lower repair cost
75%
Decrease in time to estimate
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I finally was able to get complete insight into my entire fleet's repair process with ServiceUp. They make it easy to manage my repairs across my 12 regions.
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ServiceUp transformed our fleet repairs with turnaround times cut in half. Their customer service is top-notch, incredibly responsive, and they consistently get the job done right.
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Before Serviceup, I would take hours out of my workday, or take one of my staff out of rotation to handle van repair for me. ServiceUp now saves my business hours, sometimes days of productivity with every repair.
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Before ServiceUp, managing collision repairs was complex and slow. Their centralized tracking and shop insights delivered faster repairs, lower costs, and peace of mind knowing everything is managed efficiently.
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We faced challenges managing rental fleet repairs with slow cycle times and rising costs. ServiceUp transformed our process with speed, efficiency, and savings. We’re thrilled and expanding nationwide very soon.
See it run for yourself.
FAQs
Answers on how ServiceUp works. If yours is not here, ask us.
What is ServiceUp for Fleets?
The repair layer for your fleet. Every repair order, shop conversation, estimate, approval, and invoice lives in one place, and agents move each one along without your team chasing it. You get real-time status on every vehicle, cost data you can actually report on, and a shop network built around how your fleet runs.
What types of fleets does ServiceUp manage?
Fleets from 25 vehicles to over 5,000, across Classes 1 through 8: sedans, vans, SUVs, box trucks, and light, medium, and heavy duty trucks. Our customers run rental and mobility fleets, last-mile delivery and logistics, construction and field services, public utilities, passenger transportation, and service businesses like HVAC.
How do I know if ServiceUp is right for my fleet?
If you run 25 or more vehicles in Classes 1 through 8 and your repair coordination happens over phone calls, email threads, and spreadsheets, you're who we built this for. The tell is usually that nobody can say what repairs cost last quarter, and nobody owns the process end to end.
How do repairs get started?
Five ways. Your fleet management system or fleet management company generates the repair order automatically. A driver scans a QR code or texts a VIN (Vehicle Identification Number) with what's wrong. A fleet manager submits on a driver's behalf from the ServiceUp portal. A mobile vendor logs on-site and submits directly. Or telematics files it straight from the vehicle's diagnostics. However it starts, the Intake Agent turns it into a structured repair order.
Can I use my own shops?
Yes. Bring your own, use ours, or run both. We sync with your fleet profile and shop preferences to build a network around your operation rather than handing you a directory. It stays fluid too, adjusting as performance data comes in, so routing gets sharper the longer you run on it.
How does ServiceUp reduce vehicle downtime?
Downtime is a decision problem, not bad luck. Every decision that takes a day instead of a second costs you an asset. Agents route the repair to the right shop the moment it comes in, audit the estimate against your policies and approve it in seconds, and watch the ECD (Estimated Completion Date) so a slipping job gets escalated before it turns into a week. Fleets running ServiceUp see 32% faster cycle times.
How does ServiceUp control repair spend?
Every estimate gets audited against your pricing, warranty, and maintenance policies before it reaches anyone on your team. Overcharges get flagged, valid repairs get approved in seconds, and price differences between shops show up as a pattern instead of a one-off surprise. Fleets running ServiceUp see 21% lower repair costs, and because invoices match approved estimates, month-end stops being a guessing game.
How does ServiceUp handle EV and ADAS work?
Shops are qualified for EV and ADAS (Advanced Driver Assistance Systems) work by region, so high-voltage and calibration-heavy jobs only route to shops that can actually do them. You get fewer reworks, fewer failed calibrations, and a documented trail on every job for your risk team.
What is fleet repair software, and how is ServiceUp one?
Fleet repair software runs the repair itself: intake, shop selection, estimates, approvals, status, and payment. That's a different job from fleet management software, which tracks assets, mileage, utilization, and maintenance schedules. ServiceUp runs the work rather than recording it. Our agents make the routine decisions so your team only handles the exceptions.
How long does implementation take, and what breaks?
Nothing breaks. We work inside your existing systems and vendor contracts, so there's no rip and replace. Onboarding is mostly a matter of getting your shop preferences, policies, and approval thresholds into the platform. Start in Manual with agents observing, then move to Co-Pilot or Autopilot once you've watched them run clean on your own work.
ServiceUp is the agentic repair platform for modern fleets. AI Repair Agents automate the entire repair and maintenance process, intake, shop routing, estimate approval, and payment, so fleet teams spend less time coordinating repairs and more time running their fleet.
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