Announcement

2,500+ Stellantis dealers are now in the ServiceUp network

Every fleet on ServiceUp in the United States can now send a Ram, ProMaster, Jeep, Dodge, Chrysler, Fiat, or Alfa Romeo vehicle to a franchise dealer without leaving the platform. We've partnered with Stellantis Pro One, the business unit behind Stellantis' commercial vehicle lineup, to bring more than 2,500 dealers into the ServiceUp network. Dispatch, authorization, tracking, and billing run the same way they do for every other repair you manage with us.

Until now, dealer service came with a tax. You got factory-trained technicians, OEM (original equipment manufacturer) parts, and the only people who can close out warranty and recall work. You also got a separate vendor relationship, a separate stack of invoices, a phone call for every authorization, and someone on your team playing air traffic controller between a service writer and a driver waiting on a van.

That tax is gone.

"This is not a listing agreement," says Brett Carlson, our CEO. "It is a purpose-built partnership designed to make every Stellantis repair on our platform faster and better. When a fleet manager dispatches a Stellantis vehicle to a dealer through ServiceUp, every step of that experience, from scheduling and authorization to tracking and billing, is handled natively inside the platform."

Who is eligible

Three things decide whether a repair can go to a Stellantis dealer through ServiceUp, and none of them is the badge on the hood.

  • You are a ServiceUp customer operating in the United States. The partnership is live today, and no separate contract with Stellantis Pro One is required.
  • The vehicle is light duty, meaning Ram 5500 and smaller.
  • The vehicle can be any make. Participating dealers stock bProAuto, the Stellantis all-makes-and-models parts line, which frequently lands below aftermarket pricing. A mixed fleet gets dealer-grade technicians and OEM-quality parts without adding a vendor relationship to manage.

How the work gets routed

When a Stellantis vehicle needs service, ServiceUp matches it to a participating dealer on proximity, availability, and repair specialization. Authorization for maintenance, mechanical repairs, and parts purchases happens electronically. Status updates flow to your dashboard in real time, and the work is done by OEM-trained technicians who can handle anything on a Stellantis vehicle, warranty and recall work included.

Billing is where the partnership goes deepest. Servicenet, the system Stellantis dealers already use to invoice through Mopar, connects directly to ServiceUp. Dealers file claims exactly the way they do today and get paid on their standard cycle. You get one consolidated monthly statement instead of a pile of individual dealer invoices. Neither side had to adopt a new billing system to make that work.

What changes in your workflow

If you already run repairs on ServiceUp, the answer is mostly that a set of options appears and a set of chores disappears.

  • Dealers show up in your dispatch options alongside the shops you already use, ranked against your fleet profile. You do not maintain a separate dealer list or call around for an opening.
  • Estimates from a dealer are audited against your pricing, warranty, and maintenance policies before they reach you, so warranty-covered line items get flagged rather than quietly paid.
  • Accounts payable receives one statement a month covering dealer work, instead of matching invoices to vehicles one at a time.
  • Your shop preferences still shape the network. Fleets that bring their own shops keep them; the dealer network sits next to them, not on top of them.

Dealers wanted this too

Commercial fleet work is good business for a dealership, but the administrative side has always been a grind. Through ServiceUp, repair requests arrive organized and pre-authorized, updates flow to fleet managers automatically, and claims run through Servicenet the way they always have. Less friction means faster throughput and more capacity for the fleet customers who depend on these dealers most.

"We built this so that Stellantis vehicles get the repair experience they deserve," Carlson says, "and fleet operators never have to leave ServiceUp to manage it."

ServiceUp is the agentic repair platform for modern fleets. Our agents handle the routing, the estimate review, the approval, and the payment, and that work is now backed by one of the largest franchise dealer networks in the country. If you're on the platform, Stellantis dealers will start appearing in your dispatch options based on your fleet profile. If you're not, book a demo and we'll show you what dealer service looks like when the paperwork handles itself.

Article by
Kam Thandi

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