A vehicle waiting on an estimate approval costs you twice. Once for the repair, and once for the route, the rental, or the job it cannot cover while it sits in a shop lot.

We have raised a $55 million Series B led by PeakSpan Capital, with Hearst Ventures, Trestle Partners, Capital Midwest Fund, and Litquidity Ventures participating. That brings total funding to $70 million.

The money goes toward one outcome: repair management that runs without a person chasing it.

Where the money goes

Five areas, in the order they matter to a fleet already running repairs through us.

• Product and engineering, so more of the repair workflow is handled by agents instead of by somebody's inbox.
• New markets, so coverage keeps pace with where customers actually operate.
• Automated workflows that close out follow-ups, hold shops to an ECD (estimated completion date), and surface the ROs (repair orders) that are slipping before anyone has to ask.
• Self-service tools for fleets that want to run their own shop network and see every repair in it.
• The fully managed option, including pickup and delivery logistics and a growing national repair network, for fleets that want repairs off their desk entirely.

What that buys a fleet

Fleets running repairs through ServiceUp see 32% faster cycle times and 21% lower repair costs. The arithmetic behind the first number is worth walking through, because it is the one that shows up in capacity rather than on an invoice.

Take 200 vans, 25 repairs in a month, and an average cycle time of nine days from the moment a problem is reported to the moment the vehicle is back in service. That is 225 vehicle-days out of service every month. Cut cycle time by roughly a third and about 72 of those days come back, which is the equivalent of running two and a half more vans you already own and insure. Those inputs are illustrative; run them with your own repair count and your own cycle time and the shape holds.

The cost side comes from somewhere else entirely. Every estimate gets audited against pricing, warranty, and maintenance policy before anyone approves it, so the labor hours that should be warranty work get caught as warranty work and the duplicate line item gets flagged the same day it arrives. That is review capacity, not pressure on shop rates.

The category we are building

Your FMS (fleet management system) manages your fleet. We manage your repairs. ServiceUp is the agentic repair platform for modern fleets: you bring the system of record, we bring the system of repair. That covers light duty through Class 4-8, plus RV and rental fleets, and intake from wherever the repair starts, whether that is an FMS or FMC (fleet management company) handoff, a driver scanning a QR code or texting a VIN (vehicle identification number), a fleet manager, a mobile vendor, or a telematics fault.

"Auto repair has remained one of the last great black boxes in the modern economy, fragmented, opaque, and bogged down by outdated workflows and siloed point solutions," said Jack Freeman, Partner at PeakSpan Capital. "It is a system that frustrates fleet operators, drains productivity, and kills margin for insurers and service providers. ServiceUp is dismantling that model. They have built the first truly intelligence-driven system of engagement for the automotive repair space, redefining how the entire ecosystem connects, communicates, and operates."

"We're not chasing marginal gains," said Brett Carlson, co-founder and CEO. "We're building a fully automated repair management platform that removes manual follow-ups and guesswork. Every minute counts, every task is tracked, and real-time data fuels smarter decisions. This funding lets us press the throttle and bring automation to every corner of vehicle repair."

The walkthrough below shows the platform end to end.

If you run repairs today and the bottleneck is approvals, shop follow-up, or invoice review rather than wrench time, that is the specific problem this round is funding. See how it works for fleets.