Get repairs approved in seconds and finished sooner.
ServiceUp sits between your shops and your maintenance desk. It audits every estimate against your rate tables and client policies, approves what's clean, and sends your advisors only what needs a judgment call. Then it keeps going: sending work to the right shop, chasing that shop until the vehicle is ready, and checking the invoice before you pay it.
Not just approvals, but full repair coordination
Connected both ways
Repair requests start in your system or at the shop. Every estimate, approval, status change and invoice flows back to you as it happens, so your records stay complete without anyone retyping them.
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Your client relationships
Clients keep working with your account team. ServiceUp runs underneath, in the repair work your clients never see.
Your systems
Every estimate, approval and repair event lands back in your systems, ready for billing, client reporting and audit.
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Your rules
ServiceUp applies your rate tables, approval thresholds, warranty terms and client policies to every line of every estimate.
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Your visibility
Your account team sees live status, cost and next steps on every repair, so they can answer clients without calling a shop.
An approval portal stops at yes, and ServiceUp keeps going.
Approving the estimate is one step in a repair that takes days. ServiceUp runs every step after it too.
The shop opens the repair order, so work goes wherever the driver took the vehicle.
Repairs can start from your system, your client, the driver or the shop, so you send work to the shop you choose.
Static rules approve by dollar amount, shop or line item, and everything else waits for an advisor.
ServiceUp checks every line against your pricing, warranty and maintenance policies and approves valid repairs in seconds.
Rules catch only what someone wrote a rule for.
ServiceUp flags price deviations and duplicate charges before approval and before billing.
Follow-up depends on the shop updating the order.
ServiceUp chases the shop, holds it to the estimated completion date and flags delays before they cost a day.
Shops pay per-transaction fees and accept exclusivity terms to stay on the network.
Shops aren't locked in, and you pay them directly through your own systems.
Work requests and approved invoices.
Every event from intake to invoice, plus cycle time and cost by shop and client.
Thresholds stay wherever someone last set them.
Every decision makes ServiceUp more accurate, and it tells you which policies are ready for Autopilot.
Grow vehicles under management without growing the desk.
Advisors handle exceptions, not every estimate
ServiceUp clears routine estimates in seconds and follows up with shops for you, so advisors spend the day on repairs that need judgment.
Stop paying for overbilling
ServiceUp checks every line against your rate tables and client policy before approval, not in audit.
Clients get answers without a shop call
Your account team sees live status on every vehicle and answers clients in one click.
Report uptime to clients, not just spend
ServiceUp tracks cycle time and delays by shop and client, so your account team can show clients how fast their vehicles come back.
Repairs on ServiceUp finish faster and cost less.
Here's what FMCs ask us first.
Does ServiceUp compete with us for our clients?
Your clients stay yours, under your contracts and your billing. ServiceUp runs the repair work underneath your program.
We already use an authorization platform. How hard is it to switch?
ServiceUp sends your systems the same repair events and files you get today, and shops can approve by phone or a one-time link while they move over.
Do we have to replace our systems?
No, ServiceUp integrates with your existing systems and works within your vendor contracts, so there's nothing to rip out or rebuild.
Who pays the shop?
You do, directly, through your own systems. ServiceUp sends you the approved estimate, the invoice and every event in between, and never holds your payment.
Can we keep our own vendor network?
Yes, bring your own shops, use ours, or both. The network adjusts as performance data comes in.
How do shops get on?
Shops join the ServiceUp shop portal for free and submit estimates there, and they don't sign exclusivity terms to work with you. Shops that prefer the phone can still call your desk.
Fleet repair that runs itself.
We'll show you which approvals your desk never has to touch again.
