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knowledge Center

Welcome to the Knowledge Center for Partner Shops

Need support? Give us a call at (866)545-4892)

Let’s make sure we give you the right resources

Do you manage repair orders with a ServiceUp Advisor or directly with fleet customers?

RESOURCES

ServiceUp Shop Portal Repair Guidelines - ServiceUp Advisor

A Guide to Using the Shops Portal

Download

Shop Onboarding to Bill.com

Guide to setting up your shop on Bill.com and tracking payments.

Download

ServiceUp Shop Portal Repair Guidelines - ServiceUp Advisor

A Guide to Using the Shops Portal

Download

Repair Guidelines for Mechanical

A guide for mechanical repair procedures, approvals, invoicing, and quality control

Download

ServiceUp Standard MPI

Multi-point Inspection for vehicle check-up that assesses key components to ensure safety and prevent future issues

Download

Pre-inspection Vehicle Checklist

A pre-inspection vehicle checklist helps identify issues before use, ensuring safety and preventing costly repairs

Download

Repair Guidelines for Collision

A guide for collision to ensure efficient and standardized collision repairs

Download

Repair Guidelines for Hybrid

A guide for hybrid vehicle repairs, covering diagnostics, approvals, safety protocols, invoicing, and quality control

Download

Product Demo

Need Further Help?

Reach out via the form in the link below and we'll get back to you shortly.

ServiceUp Shop Portal Repair Guidelines - ServiceUp Advisor

A Guide to Using the Shops Portal

Download

Shop Onboarding to Bill.com

Guide to setting up your shop on Bill.com and tracking payments.

Download

ServiceUp Standard MPI

Multi-point Inspection for vehicle check-up that assesses key components to ensure safety and prevent future issues

Download

Pre-inspection Vehicle Checklist

A pre-inspection vehicle checklist helps identify issues before use, ensuring safety and preventing costly repairs

Download

Repair Guidelines for Collision

A guide for collision to ensure efficient and standardized collision repairs

Download

Repair Guidelines for Hybrid

A guide for hybrid vehicle repairs, covering diagnostics, approvals, safety protocols, invoicing, and quality control

Download

Product Demo

Need Further Help?

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Shop Onboarding to Bill.com

Guide to setting up your shop on Bill.com and tracking payments.

Download

ServiceUp Shop Portal Repair Guidelines - ServiceUp Advisor

A Guide to Using the Shops Portal

Download

Repair Guidelines for Mechanical

A guide for mechanical repair procedures, approvals, invoicing, and quality control

Download

ServiceUp Standard MPI

Multi-point Inspection for vehicle check-up that assesses key components to ensure safety and prevent future issues

Download

Repair Guidelines for Hybrid

A guide for hybrid vehicle repairs, covering diagnostics, approvals, safety protocols, invoicing, and quality control

Download

Product Demo

Need Further Help?

Lorem ipsum dolor sit amet, consectetur

Meet Our
Service Advisors

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Felicia Crissman

Texas

I have over 15 years of experience in the industry. I have worked both in the shop and remotely as an estimator, and I learn something new every day, no matter where I am engaged!

Alexander Chia

Los Angeles, Ca

Hi I'm Alex, I've been in the automotive industry for 10 years. I love cars, and video games and dogs.

Jonathan Washington

New Hampshire

Service Advisor with 6+ years of dealership/automotive experience.

John Jones

Tulsa

Born in Stockton, CA, and raised in Dallas/Ft. Worth, TX. Grew up working on cars and naturally gravitated toward fast ones. As the youngest of three brothers, I learned everything firsthand—school wasn’t my thing, so I figured it out as I went.

Ashley Sullivan

Lacombe, Louisiana

33-year-old mom to a teen, always chasing adventure and the perfect shot. Always exploring with my camera, husband, and pup, Milah. True crime junkie, party-planning pro, and first on the dance floor—if my thighs aren’t numb, I’m not done!

Kait Paisley

Houston, Texas

A Senior Service Advisor with over 10 years of experience in the 2, 3, 4, 6 wheeled vehicle worlds, both mechanical and collision.

Alyce Turner

Memphis, TN

Originally from Mississippi and now residing in Memphis, TN, I hold a Bachelor's degree from Mississippi State and an MBA from LSU Shreveport. With over 8 years of experience in the collision and insurance industry, I bring a strong background in this field.

Jahen Tostado

Southern California

I've been in the automotive industry (fixed operations) for 20 years. I have technical training background (BMW specific) as well as customer service and repair sales training as I have managed multiple dealership service departments in the past.

Joshua Hall

North Dakota

With 10 years in the auto industry, specializing in Nissan and Mercedes-Benz, I bring expertise and a commitment to top-tier service. Off the clock, I’m a proud dad to a tiny boy monster who keeps life exciting!

Talia Ficociello

Chicago, IL

Mechanical team autobody advisor / blueprinter with 7+ years of in shop and virtual experience from auto to recreational vehicles.

RESOURCES

ServiceUp Shop Portal Repair Guidelines - Fleet Direct

A Guide to Using the Shops Portal

Download

Product Demo

Need Further Help?

Reach out via the form in the link below and we'll get back to you shortly.

ServiceUp Shop Portal Repair Guidelines - Fleet Direct

A Guide to Using the Shops Portal

Download

Product Demo

Need Further Help?

Lorem ipsum dolor sit amet, consectetur

ServiceUp Shop Portal Repair Guidelines - Fleet Direct

A Guide to Using the Shops Portal

Download

Product Demo

Need Further Help?

Lorem ipsum dolor sit amet, consectetur

FAQ’s

Dive into frequently asked questions or contact us to learn more!

What is ServiceUp for Shops?

ServiceUp for Shops is a dedicated platform designed to seamlessly connect auto repair shops with a direct stream of repair orders. This innovative service allows repair shops to efficiently receive and manage repair requests, streamlining the repair process without time wasted on administrative tasks and customer management.

How does ServiceUp help my shop?

By delivering repair orders directly to your shop, it reduces administrative overhead and accelerates the entire repair process. The platform facilitates seamless communication, ensures accurate estimates, and enhances overall customer satisfaction. With ServiceUp, your auto repair shop gains exposure to a broader network of potential customers, driving more repairs and increased revenue.

Welcome to the Knowledge Center for Partner Shops

RESOURCES

ServiceUp Shop Portal Repair Guidelines - ServiceUp Advisor

Shop Onboarding to Bill.com

ServiceUp Shop Portal Repair Guidelines - ServiceUp Advisor

Repair Guidelines for Mechanical

ServiceUp Standard MPI

Pre-inspection Vehicle Checklist

Repair Guidelines for Collision

Repair Guidelines for Hybrid

Product Demo

ServiceUp Shop Portal Repair Guidelines - ServiceUp Advisor

Shop Onboarding to Bill.com

ServiceUp Standard MPI

Pre-inspection Vehicle Checklist

Repair Guidelines for Collision

Repair Guidelines for Hybrid

Product Demo

Shop Onboarding to Bill.com

ServiceUp Shop Portal Repair Guidelines - ServiceUp Advisor

Repair Guidelines for Mechanical

ServiceUp Standard MPI

Repair Guidelines for Hybrid

Product Demo

Meet Our Service Advisors

Felicia Crissman

Alexander Chia

Jonathan Washington

John Jones

Ashley Sullivan

Kait Paisley

Alyce Turner

Jahen Tostado

Joshua Hall

Talia Ficociello

RESOURCES

ServiceUp Shop Portal Repair Guidelines - Fleet Direct

Product Demo

ServiceUp Shop Portal Repair Guidelines - Fleet Direct

Product Demo

ServiceUp Shop Portal Repair Guidelines - Fleet Direct

Product Demo

FAQ’s

Meet Our
Service Advisors