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How to Compare Fleet Repair Services

Aug 15, 2023
Michael J. O'Connor

When it comes to keeping your fleet running smoothly and making sure your drivers are safe, proper repair and maintenance are your best bets. Vehicles that have been well cared for will be more efficient and provide better service to both you and your customers. If you are going to keep your vehicles in good shape, you need to work with a fleet repair services provider that understands the business and is always on your side. However, it can be difficult to know which vendor is going to be the best option for you and your particular needs. 

Choosing a vendor for fleet repair services can be difficult but there are ways to make sure you are making the right choice. Comparing vendors and seeing how they stack up can help you narrow down your search and find the shop that will give you the best service. By understanding what categories and features you should be comparing, the right shop will reveal itself to you. Taking the time to see how different fleet repair services providers compare will allow you to find the perfect vendor for your business and your vehicles. 

Get Multiple Estimates 

Before you decide on a certain fleet repair services vendor, you must know whether or not their pricing is competitive. Every market is different and some locations will simply be more expensive than others. However, that doesn’t mean that you should accept a bid just because it is the first one you got. Getting multiple quotes and estimates for services will help you see where pricing is in your area and how that can fit into your budget. 

One important thing to remember is that every shop will have a different hourly rate for labor. This is going to be one of the biggest factors when it comes to how much you can expect to pay for fleet repair services. Some shops may be more expensive because their technicians have the right certifications or training to work on your fleet most effectively. Getting multiple estimates will help you weigh the pros and cons and make the right decision. 

Ask About Software Integration 

The connectivity of a fleet repair services vendor is another essential consideration for any fleet. Being able to integrate your fleet management software with the shop’s will be a big help for scheduling, approving repairs, and getting maintenance. Ask every shop you speak to about their fleet management software integration capabilities and what systems they have in place to make things as easy as possible. Any shop that doesn’t have the ability to connect with your software is most likely not going to be a good choice. 

You want to be sure that a fleet repair services vendor can connect with your software because that allows you to automate processes. Using things like the odometer and fleet telematics, your software can automatically schedule an appointment for fleet repair services. This takes a lot of work off your plate and can ensure that you don’t miss any scheduled service. A shop that can help you automate processes will be a great option if you are looking to improve the efficiency of your business. 

Find Out About Parts Inventory 

One of the most important things to look for in a shop that offers fleet repair services is its inventory of parts. If you are trying to decide between two or three different shops for your fleet repair services, the one that has the most wide-ranging selection of parts should be your top choice. Of course, not every part will be available right away, but a shop that has enough components on hand to do most repairs is almost always going to be a good option. This way, you can count on getting your repairs done as fast as possible. 

Even if a certain shop doesn’t necessarily have a wide selection of parts on-site, if they have a distributor that can get them parts quickly, this is a good sign. Most likely, a shop that can get fast delivery of components will be one that deals with fleet repairs often. The shorter you can make the repair times for your vehicles, the better off you will be. Turnaround time is a major consideration when choosing a vendor and having a high-quality source for components will help get your vehicles back on the road right away. 

Take Note of Communication Style 

More so than almost anything else, communication is a big part of what makes a fleet repair services vendor a good choice or not. When searching for fleet repair services, take note of the communication style of every shop you speak to. Whether this means their customer service or how quickly they respond to an email, knowing what you can expect in terms of communication is important. It could end up making all the difference when you are comparing fleet repair services. 

Communication should be a big consideration because when it matters most, you need to be sure that you can count on your vendors. Should an issue come up that needs prompt attention, you need to be certain that your fleet repair services provider will respond quickly. If you have to wait to be able to set up an appointment or get word about the status of your vehicles, you could be losing out on valuable time out on the road. 

Consider Guarantees

Guarantees are an important part of the selection process for fleet repair services. Any shop that will back up its work is well worth considering as your vendor. Knowing that you are protected from any errors or malfunctions after one of your vehicles has been in the shop is a great way to get the peace of mind you need. This way, you can focus on getting your vehicles back in order so you can serve your customers. 

It is important to note that guarantees should not only cover labor, but they should also cover the components that are used in any fleet repair services. Parts and labor warranties mean that the shop accepts responsibility for their work as well as the parts they use. This means that you can be sure they are always using the highest-quality components along with doing their best work for your business.  

Find the Best Fleet Repair Services for Your Business

When comparing fleet repair services, it is helpful to know what categories are important and what features you should be looking for. Seeing how different vendors stack up and how they compare to one another will help you narrow down your options and make the best choice. By taking your time and making the smart decision, you can keep your business on track, even when your vehicles need repairs. 

If you need the best fleet repair services to keep your vehicles running smoothly and efficiently, ServiceUp is here for you. With one easy-to-use dashboard to help you manage your maintenance, collision, and mechanical repair needs and seamless integration with major fleet management companies, it has never been easier to get your vehicles repaired by qualified, experienced technicians. Whether you need simple oil changes or major body work, ServiceUp will take care of everything and get you back on the road. Request a demo today to find out how ServiceUp can help your business thrive!

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