Awards
Announcement

ServiceUp lands at #90 on the 2026 Inc. 5000

ServiceUp has been named to the 2026 Inc. 5000, the annual ranking of the fastest-growing private companies in America, coming in at #90 out of 5,000. It's our second consecutive year on the list and our second straight year inside the top 100. Last year we placed #77 on the 2025 list.

Making the Inc. 5000 once puts a company in thin air. Making it twice, and holding a top-100 spot both times, says the growth held up after the first good year.

For us the ranking is a byproduct of something simpler: a team that shows up for our customers and for each other, every single day.

"A year ago someone asked me what making this list meant," said Brett Carlson, CEO and co-founder of ServiceUp. "Here we are again, and my answer hasn't changed. I've got a team that cares a whole lot about our customers and even more about each other. Every one of them is leaving their fingerprint on what we're building."

What the growth is actually made of

ServiceUp is the agentic repair platform for modern fleets. We sit between a fleet's system of record and its shops and automate what happens in between. Our agents handle the routing, the estimates, the approvals, and the payments, so a fleet's team stops chasing repairs and starts managing outcomes.

That gap has been there for decades. Repair still runs on phone calls, email, and manual approvals, with the coordination falling on teams that are already stretched. Fleets running on ServiceUp move differently: 32% faster cycle times and 21% lower repair costs, without adding headcount to get there.

Growth on a list like this is mostly a lagging indicator of repair volume moving onto the platform. A fleet starts with a slice of its work, watches how the estimates get reviewed and how fast vehicles come back, and sends more. That's the whole engine.

How to tell whether this applies to you

Four questions, answerable from your own data this week, usually settle it.

  • How many days pass between a vehicle going down and the estimate landing in front of someone who can approve it.
  • How many of last quarter's estimates were checked against your pricing and warranty terms before approval, as a percentage of the total.
  • How many hours a week your team spends asking shops for a status update.
  • What happens today when a repair blows past its committed completion date, and how long it takes anyone to notice.

If those answers are uncomfortable, the problem is coordination, not shop quality, and coordination is the part that can be automated.

"Growth like this tells me we're solving a real problem," said Carlson. "Fleets have run repair on phone calls and spreadsheets for decades, and our agents are finally taking that work off their plates. We're building toward something bigger than any ranking: fleet repair that runs itself. And we're just getting started."

Thank you

To the team who built this, and to the fleets who trust us to run their repairs: thank you.

About ServiceUp

ServiceUp is the agentic repair platform for modern fleets. Sitting between a fleet's system of record and its shops, ServiceUp's AI agents automate vehicle repair from intake to payment: routing, estimates, approvals, and payments handled without anyone having to ask. Fleets stay in full control, hand routine work to the agents, or go fully automated, and the system gets smarter on every repair. ServiceUp isn't a fleet management system, a fleet management company, or a shop marketplace. It's a purpose-built repair management platform, built to be the best in the world at exactly that.

Article by
Kam Thandi

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