For the second year in a row, Inc. Magazine has placed ServiceUp on its 2025 list of America’s Best Workplaces, and this year we also earned an Inc. Honors Company Revenue: Prosperous and Thriving nod. The plaque is nice, but the real win is the culture that earned it: a daily practice of ownership, openness, and permission-free problem-solving. That mindset shapes everything, from a quick bug fix to a big strategy call, and you can feel it in the energy people bring to work.

“Our north star is simple: leave everything better than we found it, whether it is our people, our customers, or the auto repair industry,” says Brett Carlson, CEO and co-founder. “Do that every day and we’ll build a company folks fight to join and never want to leave.”

Ownership That Shows

Every teammate can trace their work to a happier fleet operator or claims team. Revenue, cycle-time reports, and product roadmaps are shared company-wide; questions fly, answers follow, and nothing stays hidden. Spot a blocker, huddle on Slack, prototype a fix, and ship by week’s end. Action beats slide decks every time, and that clarity keeps teams moving quickly without tripping over one another.

Flexibility That Fits Real Life

Kids get sick, plumbers run late, and cars still break down. ServiceUp’s hybrid model and Slack-first collaboration let people handle curveballs without skipping a beat. Work is part of your life here, not your entire life. Asynchronous updates keep projects running smoothly no matter the time zone, so your calendar never becomes the enemy.

Growth Without Glass Ceilings

We are scaling fast, but bureaucracy stays out and egos stay at the door. Ongoing training, clear paths, and regular promotions keep careers moving. Average tenure has already climbed past two years, a solid mark for a young tech startup, and many teammates have been here since day one back in 2021. When you grow, the company grows with you.

“We build second lives for vehicles and first-rate careers for people,” Brett adds. “Stay humble, stay hungry, have each other’s backs... the rest sorts itself out.”

Celebrating Wins, Big and Small

From shipping a zero-bug release to grabbing garlic fries at a Giants game, wins get loud praise and real downtime. Last month’s growth milestone ended with an afternoon off at the ballpark, proof that hard work and good times can share the same ride. Remote teammates join the fun through routine virtual game nights and happy hours because connection should not depend on a zip code.

The Road Ahead

Inc.’s 2025 award confirms what ServiceUp teammates already know: this is a place to do the best work of your career and still make your kid’s soccer match. As we expand to bigger fleets, new products, and fresh markets, the ingredients stay simple: trust, transparency, and teamwork.

We are just getting started, and the best ideas are likely to come from people who have not joined us yet. Think that sounds like your kind of garage? Check out our open roles and help us shape the future of auto repair.