ServiceUp is the agentic repair platform for modern fleets. We sit between your system of record and your shops and automate everything in between. AI agents handle intake, shop routing, estimate review, approvals, and payment, so your team stops chasing repairs and starts managing outcomes.

Your FMS (Fleet Management System) manages your fleet. We manage your repairs. Fleet management software tracks assets: location, mileage, utilization, maintenance schedules. It doesn't touch the shop communication, the approvals, or the invoice review. An FMC (Fleet Management Company) portal handles billing reconciliation and compliance reporting, so your team still coordinates shops manually on top of it. We're not a fleet management system, a fleet management company, or a marketplace. We do repair management, and we pick up where both of those stop.

They act. Most tools hand your team better information and leave the decision on their plate. Ours take the routine decisions off it. The Intake Agent turns a repair request from any source into a structured repair order. The Shop Routing Agent matches it to the right shop and dispatches it. The Estimate Agent builds estimates from repair history and shows what each shop would charge. The Approval Agent approves, rejects, or escalates on price, warranty, and machine learning checks, while the Fraud Detection Agent flags overbilling and price deviations before anything gets billed. And the Communications Agent guards the ECD (Estimated Completion Date), so a slipping job surfaces before it compounds. More agents cover other steps in the process. If your operation needs one we don't have, we'll build it.

Three modes, and you pick. In Manual, your team runs everything and agents just watch, surfacing recommendations you can take or ignore. In Co-Pilot, agents act up to thresholds you set, and anything above that lands in your queue. In Autopilot, they run end to end against your policies and your team only handles true exceptions. You set the rules. Agents enforce them. And every repair, at any of the three levels, makes the system smarter.

No. We integrate with what you already run and work inside your existing vendor contracts, so there's nothing to rip out or rebuild. ServiceUp is the repair layer between your system of record and your shops.

Classes 1 through 8, from compact sedans, SUVs, and vans up through box trucks, bucket trucks, and tow trucks to heavy duty tractors. Mechanical, collision, and preventive maintenance all run through the same platform.

Yes. We connect to fleet management software, fleet management companies, and telematics providers, so repair data moves through the systems your team already uses. A telematics alert can open a repair order on its own, and cost and cycle-time data flows back out to wherever you do your reporting.

Yes. We run collision repairs from damage intake through parts logistics and deal with the carrier and the adjuster directly, so your team isn't stuck relaying messages between the shop and the claim.

It depends on fleet size, work mix, and how much of the process you want agents to run, so book a demo and we'll price it against your actual operation. The more useful number is what your current process costs you. Fleets running ServiceUp see 32% faster cycle times and 21% lower repair costs.

Book a demo. We map how your repairs run today, sync your fleet profile and shop preferences to build your network, and set your policies and approval thresholds. You decide how much the agents do on day one, and you turn up their autonomy as they prove themselves on your work.

Head to the Schedule a Demo page and pick a time. Thirty minutes is enough to show you where your repair process is leaking time and money, and what it looks like when agents run it instead.