Why You Should Avoid the Dealership For Your Next Car Repair

Kam Thandi
September 14, 2023

When it comes to car repairs and maintenance, most car owners immediately think of taking their car to the dealership. After all, it's where you bought your car from, and the technicians there are supposed to be experts on your specific make and model. However, the truth is that dealerships can often be overpriced and unreliable, with service that is subpar compared to other options available. In this article, we'll explore why you should avoid the dealership for your next car repair or service and what your alternative options are.

Dealerships are Expensive

One of the biggest drawbacks of using the dealership for car repairs and maintenance is the cost. Dealerships typically charge much more for parts and labor than independent mechanics or specialized shops. This is because they have higher overhead costs, including rent, utilities, and salaries for their staff. In addition, they often mark up the price of parts to make a profit.

Unnecessary Repairs and Services

Another issue with dealership service is that they may try to upsell you on unnecessary repairs or services. This is because they have quotas to meet and incentives to sell certain products or services. They may recommend services that aren't necessary for your car's health or safety, which can lead to unnecessary expenses.

Long Wait Times

Dealerships are often busy, and it's not uncommon for customers to have to wait for hours or even days for their car to be serviced. This can be incredibly inconvenient, especially if you rely on your car for work or daily activities. Independent mechanics and specialized shops typically have shorter wait times and can often accommodate same-day appointments.

Lack of Transparency

Dealerships can also be lacking in transparency when it comes to repairs and services. They may not fully explain the problem with your car or what repairs are needed. In addition, they may not provide a detailed estimate of the costs upfront, which can lead to surprise expenses later on. Independent mechanics and specialized shops are often more transparent and will fully explain the problem and the necessary repairs before starting any work.

Limited Options

When you take your car to the dealership, you're limited to the services and parts that they offer. They may not have the specific part that your car needs in stock, which can lead to delays in repairs. Independent mechanics and specialized shops have access to a wider range of parts and can often find the exact part that your car needs quickly and easily.

Lack of Personalization

Dealerships are often very large and have many customers to serve. This can lead to a lack of personalization in the service that you receive. Independent mechanics and specialized shops are often smaller and more personalized, with technicians who have more one-on-one interaction with customers.


Finally, dealerships can simply be inconvenient to get to. They may be located far away from your home or work, which can make dropping off and picking up your car a hassle. Independent mechanics and specialized shops are often more conveniently located and may offer pick-up and drop-off services to make it easier for you to get your car serviced.

ServiceUp is the Better Alternative to Dealerships

If you're looking for an alternative to dealership service, ServiceUp is here for you. With one easy-to-use app to help you manage your maintenance, collision, and mechanical repair needs, it has never been easier to get your vehicle fixed by qualified, experienced technicians. Whether you need simple oil changes or major body work, ServiceUp will take care of everything and get you back on the road. Best of all, ServiceUp will pick and deliver your vehicle right back to you. Get an estimate!

Get Your Car Fixed, Without Having To Go Anywhere.

ServiceUp makes car repair easy. No more waiting around - we’ll pickup, repair, and deliver your car back to you. A dedicated service advisor will keep you updated ever step of the way.

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